FAQ’s

We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days, weeks or months as comfortable as possible and extend our support to loved ones during this time. For full peace of mind, we have registered nurses on site at all times.

We offer respite care at Trinity House Care Home from a minimum of three weeks, depending on bed availability. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility or medical care needs. We also support mental, physical and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

Residential Care provides live-in accommodation, with supervision 24 hours a day to those who need extra help and support with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide clinical care. At Trinity House Care Home, registered nurses are on site at all times to assist assist all residents.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residents’ care plans are reviewed as their needs change, as well as in-house every month and formally every 6 months.

At Trinity House Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference.

Please note that for safety reasons, any furniture brought into our care home must be fire resistant, with their fire resistant label still attached.

Yes, we have a friendly, professional hairdresser available Monday to Friday to provide residents with a variety of hair services so that they can look and feel their best. This is included in our weekly fees at no extra cost.

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as a cinema room, communal and private dining rooms, activities programme and private gardens for residents to pursue their hobbies and interests.

Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators. At Trinity House Care Home, our residents particularly enjoy our intergenerational activities project, trips out into the local area and our weekly community coffee mornings held every Thursday. Examples of other activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day.

Meals can be served in the dining area, in the resident’s rooms, or in the garden during the summer months. Residents can also spend time in the private dining room with loved ones.

In Scotland, care home fees are assessed based on an individual’s income and assets. The Scottish Government has a system in place for assessing an individual’s ability to pay for their care home fees, which is based on the principle of “fair and affordable contributions.” Prospective residents are required to show proof of funds covering a minimum of two years’ care fees.

The assessment process takes into account an individual’s income, savings, and capital assets, such as property and investments. The amount of contribution that is expected to be made towards the care home fees is calculated based on these factors.

If an individual’s income and assets are below a certain threshold, they may be eligible for financial assistance from the Scottish Government to help pay for their care home fees. The government may pay some or all of the care home fees, or provide a contribution towards them. Get in touch with the team for more information.

When you pay your weekly care home fees at Trinity House, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, chiropody and podiatry services, and local excursions.

All care and support are also included within your weekly fees, although some additional medical services such as dental care may come at an extra cost.

We try to accommodate all our resident’s requests but some may incur additional charges. Please contact the team for more information regarding this.

If someone is having financial difficulties, we want to be able to help them in any way we can, including looking at different financial options. Additionally, if someone’s capital comes below a certain threshold, they may be eligible for funding from the local council. Speak to our team about how we can support you.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover part of their care home fees. The amount of funding will depend on the individual’s means.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

All fees related to the care agreement will remain in place until 3 days after death. During this period, loved ones are required to remove all personal items from the room.

Get in touch with our team for more information.

Absolutely. Our all-inclusive care home is a fun and joyful place to be, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Please get in touch to book a personalised tour of Trinity House.

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Trinity House before making the decision to move in permanently. For more information, please contact our friendly team or book a tour to see our facilities.

We encourage family and friends to visit residents often so visiting times are unrestricted. However, we do ask visitors to avoid protected mealtimes. Please speak with our team for more information.

Of course, we encourage residents to spend quality time with their loved ones, whether it’s an exciting day out or a relaxing catch-up with the family.

We allow well-behaved pets to visit Trinity House Care Home, and our residents and staff love greeting them. Please get in touch if you would like to discuss this in more detail.

Yes, we have an on-site car park with two disabled bays.

Yes. Trinity House Care Home is regularly inspected by the Care Inspectorate to ensure our care home in Edinburgh continues to meet a high standard of care in all areas of the home.